Hanoi Telecom CorporationServicesTelecommunication ServicesData Center
Data Center

Service Virtual PBX

The Virtual PBX (VPBX) solution by HITC – a subsidiary of Hanoi Telecom, launched in October 2019, was honored with the Vietnam Digital Transformation Award 2020. This service enables seamless connectivity across multiple devices, including IP phones, analog phones via IP‑Gateway, computers, and smartphones using Softphone applications. Users can make and receive calls from anywhere with Internet access.

The system supports universal device connectivity (fixed IP phones, mobile phones, Softphones) and handles hundreds of simultaneous calls, making it ideal for online businesses, multi-branch organizations, and large telesales teams. Its user-friendly interface integrates comprehensive features such as IVR, intelligent call routing, and detailed reports by day, month, and year to effectively manage business operations and customer care.

VPBX ensures high call quality and helps businesses optimize both initial investments and operating costs. Furthermore, it supports advanced security mechanisms like call encryption (SRTP, TLS) and strict access control (configurable upon customer request). Hanoi Telecom guarantees stable operation, with a dedicated team of engineers providing continuous support and ongoing development of advanced features in the future.
The first and only TCDD Uptime Tier 3 (approaching Tier 4) certificate in Vietnam The first and only TCCF Uptime Tier 3 (approaching Tier 4) certificate in Vietnam ISO 27001-2013 ISO 9001-2015 Using In-Row Cooling system to save energy, the index PUE = <1.44 Using DCIM centralized management system to help supervise the entire DC equipment system

Service 1900 – 1800 Numbers

The Fixed-line VoIP Service from HITC (HTC‑ITC, part of Hanoi Telecom) is a modern telephony solution running on Internet infrastructure, fully replacing traditional PSTN systems. It supports calls to all fixed and mobile numbers nationwide.

VoIP from HTC‑ITC ensures high-quality, stable calls and provides essential features such as caller ID, call forwarding, call hold, and call waiting. The system integrates seamlessly with CRM and customer management software, enhancing professionalism and optimizing customer service processes.

Businesses can easily monitor communication costs through detailed incoming/outgoing call reports, allowing for effective budget optimization. With quick setup, user-friendly operation, and scalable deployment as businesses grow, HTC‑ITC’s VoIP service offers significant savings compared to PSTN. It is legally deployed nationwide under a license from the Ministry of Information and Communications.

Service VOIP Fixed Phone

The Fixed-line VoIP Service from HITC (HTC‑ITC, part of Hanoi Telecom) is a modern telephony solution running on Internet infrastructure, fully replacing traditional PSTN systems. It supports calls to all fixed and mobile numbers nationwide.

VoIP from HTC‑ITC ensures high-quality, stable calls and provides essential features such as caller ID, call forwarding, call hold, and call waiting. The system integrates seamlessly with CRM and customer management software, enhancing professionalism and optimizing customer service processes.

Businesses can easily monitor communication costs through detailed incoming/outgoing call reports, allowing for effective budget optimization. With quick setup, user-friendly operation, and scalable deployment as businesses grow, HTC‑ITC’s VoIP service offers significant savings compared to PSTN. It is legally deployed nationwide under a license from the Ministry of Information and Communications.

Contact immediately to [email protected] to receive advice and detailed information.

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HEADQUARTERS
  • Phone No.:
    024 3572 9833
  • Address 1:
    6th Floor, Lotus Building, No. 2 Duy Tan, Cau Giay, Hanoi, Vietnam
  • Address 2:
    Hoa Lac ICT Park, Km 27, Thang Long Avenue, Hanoi, Vietnam
CENTRAL BRANCH
  • Phone No.:
    024 5678 889 – ext: 6
  • Address:
    No. 121 Dang Huy Tru, Hoa Minh Ward, Lien Chieu District, Da Nang City.
SOUTHERN BRANCH
  • Phone No.:
    028 56789868
  • Address:
    2nd Floor, No. 402 Nguyen Thi Minh Khai, 5 Ward, District 3, Ho Chi Minh City
  • :
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