Data Center – Hanoi Telecom Corporation

Data Center

Service Virtual PBX

Virtual PBX is a telephone exchange service provided on an IP platform to offer customers high call quality and cost savings – customers can use IP Phone devices or leverage existing Analog machines through an IP gateway or SoftPhone installed on computers, and software installed on Smartphones to use the service.
The virtual PBX service is an essential need for businesses wanting to establish a relatively complete telephone exchange system with reasonable costs and high efficiency.

Features:
– Security Information: Security is always a top priority. Ensuring login information is encrypted, tightening issues related to calls.
– Simple Smart: The system always aims to be simple, intelligent, and user-friendly to provide an excellent experience for users.
– Optimal Expense: The solution helps businesses reduce equipment investment costs, minimize operating costs and manpower for the business.


The first and only TCDD Uptime Tier 3 (approaching Tier 4) certificate in Vietnam	The first and only TCCF Uptime Tier 3 (approaching Tier 4) certificate in Vietnam	ISO 27001-2013	ISO 9001-2015	Using In-Row Cooling system to save energy, the index PUE = <1.44	Using DCIM centralized management system to help supervise the entire DC equipment system

Service 1900 – 1800 Numbers

The 1900 – 1800 numbers are for customer service, sales hotlines, etc., and are only meant to receive calls, not allowing outgoing calls. They integrate features like automatic greetings, pressing IVR to reach branches, unlimited incoming calls to the 1900-1800 number, and call reporting by day/month/year.

Features:
– Unlimited: The 1900 number allows unlimited incoming calls at the same time.
– Professional: Demonstrates professionalism for your business, encouraging customers to call.
– Support 24/7: Commitment to 24/7 customer support to provide the best service quality.

Service VOIP Fixed Phone

VoIP (Voice over Internet Protocol) fixed telephone service is a telephone service that allows users to make calls to any mobile or landline phone using VoIP technology. With this technology, voice is transmitted over the internet rather than through traditional PSTN systems. VoIP telephone service is a leading modern telephone technology today, helping businesses save costs and improve efficiency in making voice calls.

Features:
– Stable: High and stable call quality. Displays caller ID, call waiting, forwarding, and holding features.
– Multiple Features: Integrates CRM software with full PBX features, management software, and professional customer service.
– Optimize Costs: Saves costs. Checks information on incoming and outgoing calls. Proactively manages the budget.

Contact immediately to [email protected] to receive advice and detailed information.

Dịch vụ liên quan

Transmission Services

Mobile Services

Voice Services

HEADQUARTERS

Phone No.:

024 3572 9833
Address 1:

6th Floor, Lotus Building, No. 2 Duy Tan, Cau Giay, Hanoi, Vietnam
Address 2:

Hoa Lac ICT Park, Km 27, Thang Long Avenue, Hanoi, Vietnam

CENTRAL BRANCH

Phone No.:

024 5678 889 – ext: 6
Address:

No. 121 Dang Huy Tru, Hoa Minh Ward, Lien Chieu District, Da Nang City.

SOUTHERN BRANCH

Phone No.:

028 56789868
Address:

2nd Floor, No. 402 Nguyen Thi Minh Khai, 5 Ward, District 3, Ho Chi Minh City
: